Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contractual agreement within a period of fourteen days without providing substantiation for such withdrawal. The withdrawal period spans a period of fourteen days from the date

− upon which you or a third party nominated by you, who is not the carrier, shall take possession of the last of the goods, insofar as you shall have ordered multiple goods within the parameters of an integrated order and such goods shall be delivered within separate shipments;

In order to exercise your right of withdrawal, you must inform us

fabfab GmbH
Osterbrooksweg 35-45
D - 22869 Schenefeld
T: +44 203 326 548 2
F: +49 (0)40 - 771 880 61
E-Mail: support [at] myfabrics.co.uk

of your decision to withdraw from this contractual agreement by issuing a clear statement (e.g. in a letter sent by post, a fax or an e-mail). You may use the appended sample withdrawal form for this purpose, although this is not mandatory. If you choose to exercise this option, we shall send you immediate confirmation (e.g. via e-mail) of receipt of such notice of withdrawal. Despatch of the notice of withdrawal prior to the expiry of the withdrawal period shall be deemed sufficient for compliance with the withdrawal period.

Consequences of withdrawal

If you withdraw from this contractual agreement, we shall be obligated to refund to you all payments that we have received from you, inclusive of shipping costs (with the exception of additional costs arising from your selection of a method of receiving the shipment that differs from the most cost-effective standard shipment method offered by us), immediately and no later than within fourteen days from the date upon which we receive your notice of withdrawal from this contractual agreement. Any such refund shall be remitted by means of the same method of payment that you used to carry out the original transaction unless an alternative arrangement has been expressly agreed with you. Under no circumstances shall any fees be charged to you on account of this refund. We may refuse to issue a refund until such time as we have had the goods returned again or until you have provided evidence of having returned the goods – whichever shall have occurred earlier.

You shall be required to return or hand over the goods to

fabfab GmbH
Retouren
Osterbrooksweg 35-45
D - 22869 Schenefeld

immediately and, in any case, no later than within fourteen days from the date upon which you inform us of your withdrawal from this contractual agreement. The deadline shall be deemed to have been met if you despatch the goods before expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall be required to pay for any depreciation of the goods only if such depreciation is attributable to any unnecessary handling of the goods in order to examine their condition, properties and operation.

Reasons for exclusion or termination

The right of withdrawal shall not subsist in the instance of contractual agreements concluded − for the delivery of goods that are not pre-fabricated and whose manufacture is contingent upon an individual selection or stipulation of the consumer or which are exclusively customised to suit the consumer's personal requirements;
− for the delivery of goods that can rapidly spoil or whose date of expiry would be quickly exceeded;
− for the delivery of alcoholic beverages whose price shall have been agreed upon contractual conclusion but which can be delivered no earlier than 30 days following contractual conclusion and whose current value is contingent upon market fluctuations over which the contractor has no influence;
− for the delivery of newspapers, journals or magazines with the exception of subscription contracts.
The right of withdrawal shall lapse prior to the scheduled date of expiry in the instance of contractual agreements concluded
− for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal shall have been removed following delivery; − for the delivery of goods that shall have been inseparably mixed with other commodities following delivery on account of their condition;
− for the delivery of audio or video recordings or of computer software in sealed packaging if the seal shall have been removed following delivery.

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